Frequently Asked Questions

What can we help you with?


            Accessing the Virtual Fair / Registration / Logging In

            Virtual College Booths

            Presentations and Educational Sessions





Accessing the Virtual Fair / Registration / Logging In

You must be registered as a student or counselor to access the fair, browse college booths, and view webinars.  Please ensure you’ve completed your registration by following the below steps.


Registering for a TACRAO Fair

You can begin your registration by visiting the homepage and click the “Register Here” button.  Fill out your information, select the fair(s) you are attending, and click “Save and Continue” until you reach the confirmation page. Upon confirmation, you will receive a barcode. Save/print/screenshot this barcode and bring it to any in-person fair you attend. You will also receive a confirmation email containing this barcode. If a mobile number is entered during registration, barcodes will be texted (message and data rates may apply). You will not need a barcode for virtual fairs. 

If you began, but did not finish registering, please see below.


Modifying your Registration / Completing an Incomplete Registration

You may make changes to your existing registration, or finish your incomplete registration, by clicking the “Modify Existing Registration” button at the top right of the page.  Enter your email address, and fill in any remaining information, clicking “Save and Continue” until you reach the confirmation page.  If this is the first time you’ve completed your registration, you will receive an email confirming your registration.


Logging Into the Virtual Fair

Once you’re sure you’ve completed your registration, please return to the fair homepage or the Virtual College Fair Info page and click the “Enter the Virtual Fair Here" button.  Enter your email address and click submit. An email will be sent containing a link to the virtual fair. Follow this link and and enjoy the fair!


Having trouble accessing the virtual fair? Read How to Access a Virtual Fair on Fair Day for more information.


Experiencing technical difficulties? Email to reach our support staff.



Virtual College Booths

The booths are available to browse 24/7 and contain lots of information, additional videos, and presentations.  You can even join a live group video chat with an admissions counselor during live fair hours.


You must be registered and logged in to browse college booths.  For help registering or logging in, click here.


Finding a Booth

College booths are available to browse 24/7.  Once you are logged in to the virtual venue, click the "College Fair” tab, read this article for more information. 


Utilize the filters tool to find colleges that fit your needs or use the search bar to browse colleges you already know.  Each booth has the same information layout, so you can quickly find information in each one and compare side-by-side.


1:1 Messaging

Use the 1:1 Messaging button in a university or college booth to start a live chat with a representative of that school. A representative from each college should be available via live messaging during the posted fair dates and times. If there is no 1:1 Messaging button, then the school has not enabled the feature on their end, indicating they are not available to chat. 


Live Group Video Chat

A representative from each college should be available via live group video chat during the posted fair dates and times.  Some schools may have live group video chat available during other times as well which they may note on their booth page.  If a representative is not available when you need them, use the "Meet Later" or "Contact Us" features to schedule a time for a one-on-one meeting with them.


Presentations and Educational Sessions

We have great presentations planned for you! You must be registered and logged in to view webinars and recordings.  For help registering or logging in, click here.


Joining a Presentation or Educational Session

Once you are logged into the virtual fair, choose "Presentations" or "Educational Sessions" module from the cards at the top of the virtual venue. A list of all Presentations/Sessions will appear with its name, description, date and time. Please be aware that Presentations or Educational Sessions may not be available during each live virtual fair date.


Whats the Difference Between a Presentation and an Educational Session?

Presentations are organized and hosted by individual schools. Sometimes this information pertains solely to that university/college, but more often that not, the information in these presentations be applicable to many other schools.

Educational Sessions are fair wide sessions organized by TACRAO, and often focus on broader topics such as application processes, financial aid, etc. 


Can I still watch an Educational Session or Presentation if I missed the live time?

If you missed a Presentation or Educational Session, not to worry! Educational Sessions recordings can be viewed after the Session has concluded on demand. Select the desired Session and click View Recorded Session.

Some Presentations will be available as a recording, but not all of them. Look through the Presentation module to find those that are recorded. Click the View Recorded Presentation link to see the recording. 



We are sorry we couldn't help you here.  Email us your question at and we'll get back to you as soon as possible.


For more information on virtual or in-person fairs, use the button below to access GoToCollegeFairs Help Center.